Stripe publishes a website checklist and reviews new accounts against it. When an application is held for 'more information about your website' or a live account is reviewed, the fastest way out is to make every item on that list visible on the site. The website is only part of Stripe's decision: chargeback rates, industry and account history matter too, and a scan cannot see those.
| Check | Rule |
|---|---|
| Products clearly described Sampled products carry a real description of what is sold, not a name alone. | Stripe: Website checklist (read 2026-10-06) |
| Currency stated with prices Prices show their currency (a code such as USD or a symbol plus the currency somewhere on the page), as the processors' website checklists ask. | Stripe: Website checklist (read 2026-10-06) |
| Contact details visible A phone number or email address, and a physical business address, on the contact page or in the footer. | Shopping ads policies: Misrepresentation (Unacceptable business practices) (read 2026-10-06) |
| Refund policy states a window, conditions and a process The refund or return policy exists and says how many days a customer has, what condition items must be in, and how to start a return. | Merchant Center: Set up your return policies for Shopping ads and free listings (read 2026-10-06) |
| Shipping policy states costs, regions and delivery times The shipping policy exists and gives costs, where you ship and how long delivery takes, and product pages do not promise faster delivery than the policy. | Shopping ads policies: Misrepresentation (Dishonest pricing and transaction conditions) (read 2026-10-06) |
| Privacy policy and terms of service published Both pages exist and are reachable. | Shopping ads policies: Editorial and professional requirements (read 2026-10-06) |
| No restricted or prohibited content No supplements with health claims, weapons, replica or 'inspired by' brand goods, tobacco, or other content the platforms restrict. | Google's Shopping ads and listings policies (prohibited and restricted content) (read 2026-10-06) |
Not legal advice. Policies change; each rule above names the page it restates and when it was read.